So I wake up, and begin checking my email. I generally get about 200 emails a day from Ebay people. About 80% of those are asking stupid questions, that are already answered in my item descriptions, but asking people to read is just too much I guess.
Anyway, Here is one I got today:
I received this item on Saturday and the purse is great. My daughter will be so excited. While I left you good feedback on eBay, I wanted to let you know that the shipping package was received in poor condition. The box was crushed in some areas, partially open and smelled like cigarette smoke. While the contents were fine and - free of damage and smell - thought that you should know.
Now my problem is this, I have absolutely no control over what the postman does with the packages you know. There isn't anything I can do about this. I am sure he was driving around chain smoking slinging boxes out of his truck. She said her purse was fine, and not stinky or damaged.. but she is upset that her box was smashed. BooHoo What does she want me to do about it, or better yet, why does it even matter you know?
Just another of the joys of customer service & ebay.